FAQ

 

How do I get a certificate for this course?

Learners are required to achieve 80% on multi-choice question (MCQ) assessment upon completion of module contents.

 

Who can have access to the ICN educational modules?

ICN educational modules are free to all, we particularly welcome nursing students, nurses and health educators to access the platform.

 

How do I log in?

On the top right corner of the platform click on the “LOG IN” button and fill in the fields with your email and password used for registration.

 

What if I forgot my password?

Please click on the “Log in” button on the top right button on the platform and click on the hyperlink “forgot my password”. You will receive an email to change it.

 

How can I update my profile details?

Once you are logged in, you can change your registration details here

 

The website is in a language I don’t understand. Where I can change the language?

On the top menu, under “Select language” you can select the language you prefer. Some videos subtitles or interpretation language will change according to the chosen language. The languages available are English, French, and Spanish.

 

Is there any technical support?

If you face any issues, please do not hesitate to contact us directly at elearningsupport@icn.ch